Jarlands - Client Money Protection


Jarlands take our role and professionalism very seriously and as such are at the forefront of providing a safe and compliant service to our clients. 


Since April 2019, all property agents in England have been required to belong to a Government-approved CMP scheme—or risk a £30,000 fine. Before the law was introduced, it was estimated that around 60–80 per cent of agents had voluntarily joined a CMP scheme, and it has long been a requirement for all our members to have CMP.


Click through to watch how we protect client money through our association with ARLA Propertymark.


More Info:

What does Client Money Protection cover?

A landlord's repair funds, rent, service charges and arbitration fees are all covered by CMP. If a tenant pays a deposit, it must be protected in a Tenancy Deposit Protection (TDP) scheme so the money is safe during that period.

Due to the existing TDP law, the new CMP legislation only needs to cover a deposit whilst it is with the agent, i.e. before or after it’s with the TDP scheme. Agents who don’t handle client money, (e.g. when rent is paid directly to the landlord) will still be able to trade without CMP. 

Government-approved CMP schemes

Whilst it is compulsory for all agents handling client money to have CMP, rogue operators do still exist. Before handing over any money or confirming an agreement with a property agent, look for their CMP certificate and clarify with the company who provides the cover. Agencies must display their CMP certificate in branch and on their website.

Our Propertymark CMP scheme is one of the approved schemes and we inspect our members' accounts annually. We will reimburse landlords and tenants up to a total of £15 million per year if the agent is part of our main scheme, or £35 million per year if they are part of our large corporate scheme. There is a maximum award of £50,000 per individual claim


Are you Propertymark Protected? Talk to Jarlands about how they add value for landlords.

ARLA Propertymark Protected logo


We ensure all our members are backed by CMP so you are your money are safeguarded. By using one of our members you are guaranteed to be consulting with a professional agent who will give you up-to-date advice and guidance


View all Blog